Technical Support
BC Group International provides Technical Support on BC Biomedical and Ohmic Instruments products. Our free Technical Support Hot Line is available to answer technical questions on our BC Biomedical family of products. Our User Manuals also provide detailed operational information.
You can also find helpful information in our searchable Knowledge Base or FAQ.
Technical Support Guides
Product Videos
Application Videos
FAQ’s-Get quick answers here…
International Shipping Instructions
What is your Service Repair Warranty?
Where can I find replacement Cables?
What is the typical turn around time for calibrations and repairs?
Do I need a Return Authorization (RMA) for routine calibration service?
BC Biomedical User Manuals
How do I return items for calibration and/or repair?
Do you offer expedited calibration services?
Do I need a Purchase Order?
What are your payment terms?
How should my equipment be packaged for shipment?
Doing business with BC Group International